Reference

Privacy Policy for Your Account

Lightning Roulette, The Dog House and Aviator create account, device and wallet records when you use them; our Privacy Policy explains what we collect before you open an…

Account data explainedDANA, OVO, GoPay, QRIS contextCookie controlsPrivacy support paths

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What Our Policy Covers in Indonesia

venus33 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your wallet records matter because deposits through DANA, OVO, GoPay and QRIS link payment timing, account name checks and device logs to your account history. We use that data to run the account, process wallet activity, answer privacy requests, protect sign-in sessions and meet record-keeping duties

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that apply where local law permits access. If you open your account from Semarang, the same policy applies to your browser, phone and wallet records. We do not ask for more data than the account flow needs: registration details, contact details, payment references, device identifiers, cookie
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choices and messages you send us. Eligibility and access depend on local law and are available only where local law permits. When a rule requires us to keep a record, we retain it only for the required purpose, then delete or anonymise it when that purpose
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ends.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three Ways to Reach Privacy Support

Fast privacy help starts with the channel you already use. We keep live chat, WhatsApp and email open for account-data questions, correction requests and cookie concerns…

SECURITY HABITS

Six Controls Around Your Data

Privacy is handled inside the same account flow you use to join, sign in, deposit and contact us.

Registration checks

When you create an account, we collect your username, password, phone number and email address. We use those details to secure sign-in, answer account requests and match you to wallet records when you contact us.

Wallet record handling

DANA, OVO, GoPay and QRIS references are stored with transaction time, status and account name checks. We use them to trace deposits, verify withdrawal requests and respond when you ask about your payment data.

Cookie choices

Cookies keep your session active, remember language preference and help us detect repeated failed sign-ins. On Android, use Chrome > Site settings > Cookies; on iPhone, use Safari > Advanced > Website Data.

Device security

We record device type, browser version, IP region and sign-in time to spot unusual access. If a new device appears, support may ask extra account questions before changing email, phone or wallet details.

Retention rules

Account and payment records stay while your account is active and while required for legal, payment or dispute checks. After that, we delete or anonymise records unless a lawful request requires longer retention.

Correction requests

You can ask us to correct contact details, wallet labels or account profile data. We verify your request through registered email, phone or recent DANA, OVO, GoPay or QRIS activity before making changes.

Privacy Policy Questions You May Ask

These answers focus on how we collect, use, store and respond to requests about your data. They cover the account steps you see most often: registration, sign-in, wallet activity, cookies, correction requests and account closure. If your question involves access in Indonesia, remember that eligibility depends on local law.

We collect the details needed to create and protect your account: username, password, phone number, email address, sign-in records and device data. Wallet activity through DANA, OVO, GoPay or QRIS is linked after you deposit.

Payment records help us match deposits, check withdrawal requests and answer disputes tied to DANA, OVO, GoPay or QRIS. We store the reference, time, status and account match, not unnecessary wallet content.

No. We do not sell your account data. We share only what is needed to operate the account, process payments, protect sessions, answer support requests or meet duties that apply where local law permits.

Contact live chat, WhatsApp or email and state what needs correction. We verify your username, registered contact detail and, when relevant, a recent DANA, OVO, GoPay or QRIS reference before changing the record.

Cookies keep you signed in, remember basic settings and help detect unusual access. You can clear them in Chrome through Site settings > Cookies, or in Safari through Advanced > Website Data.

Yes, you can ask us to delete or anonymise data tied to your account. Some records may stay longer if payment checks, disputes or legal duties require retention before removal is allowed.

Access and eligibility depend on local law and are available only where local law permits. If a local rule affects your account request, we handle the related data under this Privacy Policy.

Privacy Policy for Your Account

Three Ways to Reach Privacy Support

Six Controls Around Your Data

Registration checks

Wallet record handling

Cookie choices

Device security

Retention rules

Correction requests

Privacy Policy Questions You May Ask

01 What data do you collect when I open an account?

02 Why do you need my payment records?

03 Do you sell my account data?

04 How can I correct my personal data?

05 How do cookies work on my phone?

06 Can I ask for account data deletion?

07 What happens if local law affects access?

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